THE COMPANY

Builder Prime is revolutionizing the home improvement industry. Our all-in-one business management solution seamlessly integrates CRM, estimating, production management, payments, reporting and more. Businesses can now operate more efficiently, win more jobs and achieve growth goals while delivering a stellar customer experience from lead to referral. Our dedicated team is the driving force behind our success. We are continuously seeking dynamic individuals who are ready to foster a culture of growth, creativity, and collaboration. Are you ready to be a pivotal part of a team where your contributions don’t just shape the company but also shape the industry? Join us!

THE ROLE

This is a remote position open to candidates authorized to work in the US without visa sponsorship, who presently reside in the US. There is a preference for candidates in states where we already have Builder Prime employees; California, Colorado, Florida, Georgia, Idaho, Indiana, New York, Oregon, Texas, Utah, Virginia, Washington, and Wisconsin.

The Product Director will serve as product owner over our all-in-one software product. This position will keep our product development engine running smoothly by turning big-picture strategy into clear, actionable priorities for our engineering team. Through solid frameworks and clear communication, the Product Director ensures we're building the right things and getting them across the finish line. When this role is firing on all cylinders, our engineering team can focus on what they do best, our projects move faster, and our customers get more value consistently. The Product Director will report to the Head of Product Engineering and will oversee three product management and design team members, scaling the function further in 2026 and beyond.

RESPONSIBILITIES

• Develop and champion a compelling product vision that aligns market trends with customer needs, guiding teams toward clear objectives

• Lead and grow a high-performing team of product professionals by setting clear expectations, providing actionable feedback, facilitating skill development, and creating growth opportunities within the product domain

• Develop and maintain product roadmaps in conjunction with senior management by weighing business urgency against value, effectively balancing stakeholder requirements and resource constraints

• Identify and prioritize opportunities to integrate market-leading AI capabilities into the product roadmap to enhance user experience, improve efficiency, and drive competitive advantage

• Lead cross-functional collaboration to define AI feature requirements, use cases, and success metrics that deliver measurable value to customers

• Strategically manage the product backlog, prioritizing features and fixes based on business value

• Collaborate with UX/UI designers to create intuitive user experiences

• Conduct backlog refinement sessions and participate in sprint planning, reviews, and retrospectives

• Consult with Head of Product Engineering on delivery dates and deadlines

• Participate in refinement and retrospective sessions with Engineering team members as needed

• Translate business requirements into detailed user stories with clear acceptance criteria

• Collaborate cross-functionally with Marketing, Sales, and Customer Success teams to ensure product alignment with go-to-market strategies, gather customer feedback, and identify opportunities to increase product adoption and retention.

• Drive market research initiatives, including customer interviews, to uncover customer needs and competitive opportunities, ensuring product relevance and impact

• Define and track key performance indicators (KPIs) using a variety of tools (including Pendo) to measure delivered features and overall product success

QUALIFICATIONS

Required

• 5-7+ years of product management or product ownership experience in B2B SaaS environments, working with multiple engineering teams and multiple roadmaps

• 3+ years of full people management experience, including hiring, performance management, giving feedback, etc.

• Experience with subscription and usage-based business models

• Experience conducting user research and usability testing

• Demonstrated knowledge of current AI trends and experience incorporating relevant capabilities (such as predictive analytics, NLP, or machine learning) into B2B SaaS product roadmaps.

• Understanding of UX principles and design thinking

• Technical background or ability to understand technical concepts quickly

• Alignment with our company values: Cultivate Community, Do the Right Thing, Move Forward, and BYOB (Bring Your Own Batteries)

• Strong skills in:

  • Organization, project management, and prioritizing a dynamic workload with competing priorities

  • Verbal and written communication, with the ability to explain complex concepts to various audiences

  • Prioritizing competing demands and make data-driven decisions

  • Business analysis, with ability to evaluate value propositions and make data-driven product decisions

Preferred

• Experience working in home improvement or adjacent industry, or in other trades

• Bachelor's degree in business, computer science, or related field

• Understanding of AI/ML development processes and ability to collaborate effectively with data scientists and ML engineers
  

BENEFITS

• Medical (including HSA-eligible plans), dental, vision coverage

• 401k plan with matching contributions

• Medical and Dependent Care Flexible Spending Account (FSA)

• Employer-paid Life and Short-Term Disability Insurance

• Paid Time Off and Parental Leave Policy

COMPENSATION

This position will pay a base salary of $150,000 - $170,000 depending on experience and location, with an additional variable compensation element to be discussed in the interview process.

Builder Prime is an Equal Opportunity Employer and values diversity at all levels. We also participate in E-Verify to confirm employment eligibility in the U.S.